Healthy Gaming

ad111 Responsible Gaming — keeping the fun within limits

Gaming should be enjoyable, not stressful. ad111 believes responsible gaming is part of a healthy lifestyle. On this page, find all our tools, guides, and warning signs to look out for.

Need Help?

Our support team is available 24/7 for you.

What is responsible gaming and why does it matter?

Responsible gaming means playing for fun — not as a way to earn money, relieve stress, or solve financial problems. At ad111, responsible gaming isn't just a policy; it's at the core of every decision we make.

Interest in online betting is growing steadily across Bangladesh, and so is the risk of problem gambling. From the very start, ad111 has been fully committed to responsible gaming. Our platform offers a range of tools to help you stay in control of your gaming habits.

Remember — gaming is a form of entertainment, just like going to the cinema or watching cricket. But when it starts to affect other areas of your life — family, work, finances — it is time to stop.

Tools to Keep Yourself Safe

These tools are completely free — available anytime from your account settings.

Deposit limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing the limit requires a 24-hour cooling-off period.

Bet Limits

Set a maximum amount per bet. This limit protects you from losing a large sum all at once.

Session Time Limit

Set a limit on how long you can play in a single session. When the time is up, you'll be logged out automatically. This is an effective way to prevent excessive gaming.

Cooling-off period

Take a gaming break from 1 day up to 6 weeks. You will not be able to log in to your account during this period. Come back with a clear head.

Self-Exclusion

Exclude yourself for anywhere from 6 months to permanently. Once requested, the self-exclusion cannot be cancelled before the period ends.

Loss limit

Set a maximum loss limit per session in advance. Once you reach that limit, your session will end automatically.

When does gaming become a problem?

If you notice these signs, your gaming habits may be slipping out of control. Be honest with yourself.

Spending Beyond Your Means

Gaming using money set aside for living expenses, or with borrowed funds.

Trying to Win Back Lost Money

Placing larger bets after a loss in an attempt to recover what you lost.

Withdrawing from Family and Friends

Gaming affecting your relationships, work, or studies.

Discomfort when unable to play

Feeling restless, irritable, or anxious when you can't game.

Hiding gaming activity

Hiding your gaming habits from family or people close to you.

Loss of enjoyment

Gaming is no longer enjoyable, but you can't stop either.

Ask Yourself

Answer the questions below honestly. If more than three of your answers are "Yes," it may be time to seek help.

1

Have you ever spent more time or money on gaming than you planned?

2

Have you tried to cut back on gaming but couldn't — has that happened to you?

3

Have you lied about gaming or hidden it from people close to you?

4

Have you gambled more to try to recover money you lost?

5

Has gaming affected your work, studies, or relationships?

6

Do you feel restless or irritable when you can't game?

7

Have you ever gambled with borrowed money or funds that weren't yours?

More than three "yes" answers?

This is a warning sign. There's no shame in it — asking for help takes courage. Contact our support team now or use the self-exclusion tool.

The golden rules of responsible gaming

Follow these simple rules and gaming will always stay enjoyable.

1
Set Your Budget in Advance

Decide in advance how much BDT you will spend on gaming each week or month. This budget should only be money you can afford to lose without affecting your daily life.

2
Stick to Your Time Limits

Decide in advance how long you'll play. Set a phone alarm. When the time is up, log out — no matter what.

3
Don't expect to win

Think of gaming as entertainment, not a way to earn money. Like buying a ticket — you pay for the experience, not a guaranteed return.

4
Don't bet on impulse

Never place bets when you are angry, frustrated, or under the influence of alcohol. Decisions made in those states are ones you will likely regret.

5
Take Regular Breaks

Don't game non-stop. Take at least a 10-minute break every hour. Drink some water, go for a walk, talk to family.

Where do your gaming habits stand?

These indicators can help you gauge how healthy your gaming habits are.

Gaming Within BudgetHealthy
Scheduled Gaming TimeHealthy
Occasionally Exceeding BudgetCaution
Regularly Chasing LossesDangerous
Gaming on borrowed moneyNeed urgent help
Something Worth Remembering

Gaming is for entertainment — not a source of income.

Losing is normal — everyone wins some and loses some.

Deciding to stop is not weakness — it's the smart move.

Asking for help takes courage — there is nothing to be ashamed of.

How to Activate Protection Tools

Protect yourself on the ad111 platform in just a few minutes.

1
Log in to your account

At ad111 Log In and click the profile icon in the top right corner.

2
Go to the 'Responsible Gaming' section

In your account settings menu, look for the "Responsible Gaming" option.

3
Choose Your Preferred Tool

Deposit limit, session time, loss limit, or self-exclusion — choose what works best for you.

4
Set a Limit or Time Restriction

Set your preferred amount or time limit and confirm. Some changes take effect immediately; others apply after a cooling-off period.

5
Reach Out If You Need Support

If you are struggling to manage this on your own or want to self-exclude, contact our support team — they will assist you right away.

Responsible Gaming FAQs

Yes. When you request self-exclusion, any valid balance in your account will be refunded. However, any bonus balance will be forfeited. The withdrawal will be processed with the assistance of our support team.

No. Lowering your deposit limit takes effect immediately. However, raising it requires a 24-hour cooling-off period. This rule is intentional — to prevent impulsive decisions that could lead to overspending.

No. While self-exclusion is active, no promotional emails, bonus offers, or marketing messages will be sent to you. Your break is a real break.

Start with empathy — not blame. Encourage them to contact ad111 support and use the self-exclusion tool. You can also reach out to our support team to report the situation, and we will help guide you in the right direction.

A cooling-off period is a voluntary break of 1 day to 6 weeks — your account resumes automatically once it ends. Self-exclusion is a longer-term commitment (minimum 6 months) that cannot be reversed until the period is over, and all marketing contact is suspended.

Ad111's position on responsible gaming

At ad111, responsible gaming isn't just a statement — it's reflected in every system and every decision we make.

Strict 18+ Age Verification

Age verification is required at registration and withdrawal. AI-based monitoring is in place to prevent underage access.

Trained Support Team

Our support team is specially trained to help players who are experiencing difficulties.

Monitoring Suspicious Behavior

The system automatically detects unusual betting patterns and alerts the relevant user.

No aggressive marketing

Users on self-exclusion or during a cooling-off period will not receive any promotional messages.

Gaming on borrowed money is discouraged

Ad111 never offers credit-based gaming. We strictly follow a play-with-your-own-funds policy.

Get in Touch for Support

If you're struggling, don't try to handle it alone. Our team is always ready to help.

24/7 Live Support

Chat or message us in Bengali anytime. Responsible gaming requests are handled with the highest priority.

Email support

Email us for self-exclusion or account management:

[email protected]
Quick self-exclusion

If you need to self-exclude right away, type "SELF EXCLUDE" in live chat — a team member will take immediate action.

Play Mindfully

Enjoy safe gaming at ad111 — within your limits, and with peace of mind

Join ad111 with a commitment to responsible gaming. We're here for you — in good times and when you need us most.

বাংলা